Skip navigation

Estimates are free!

24 hour Emergency Service


Northwest Vermont & Northeast New York


Do You Know How to Shut Off Your Water in an Emergency?


When disaster strikes, whether it’s a burst pipe or an unexpected leak, knowing how to shut off your water supply can save you from significant damage and costly repairs. At Red Rock Mechanical, we understand that emergencies can be stressful, so we’re here to guide you through the essential steps to protect your home. We’ll explain how to locate and operate your home’s water shut-off valve and discuss situations where it’s crucial to call an emergency plumber in Plattsburgh, NY.

Locating the Main Water Shut-Off Valve

The first step in being prepared for a water emergency is knowing where your main water shut-off valve is located. This valve controls the flow of water into your home, and turning it off can stop water from causing damage inside your property.

  • Check Near the Water Meter: In most homes, the shut-off valve is located near the water meter. The water meter is typically found in a basement, crawl space, or utility room. In some cases, it might be outside your home, often near the street or sidewalk.
  • Look Along the Main Water Line: Trace the main water line as it enters your house. The shut-off valve is usually installed on this line before it branches off to the rest of the house.
  • Types of Shut-Off Valves: There are two common types of main water shut-off valves:
    • Gate Valve: This valve has a wheel-like handle. Turn it clockwise to shut off the water. These valves can become difficult to turn if they haven’t been used in a while.
    • Ball Valve: This valve has a lever handle. When the lever is parallel to the pipe, the valve is open. Turn the lever 90 degrees so that it is perpendicular to the pipe to shut off the water. 

When to Shut Off the Water and Call a Professional

Knowing when to shut off your water and seek professional help is crucial. Here are some scenarios where you should immediately turn off the water supply and contact Red Rock Mechanical:

  • Burst Pipes: If you notice a burst pipe, turn off the main water supply immediately. Burst pipes can cause extensive damage if not addressed quickly. After shutting off the water, call a professional plumber to repair the damage.
  • Major Leaks: Significant leaks, especially those that are rapidly soaking walls, floors, or ceilings, necessitate shutting off the water. A professional can then diagnose the cause and repair the leak to prevent further damage.
  • Water Heater Failure: If your water heater is leaking or malfunctioning, shut off the water supply to the heater. This prevents water from continuing to leak or cause further issues. Contact a professional for repairs or replacement.
  • Before Extended Absences: If you’re going on vacation or will be away from home for an extended period, it’s a good idea to shut off your water supply. This precaution can prevent unexpected leaks or flooding while you’re away.

Knowing how to locate and operate your main water shut-off valve is essential for every homeowner. However, in many situations, it’s crucial to call in professional plumbers to handle the repairs and ensure your plumbing system is in top condition. If you ever find yourself in an emergency or need routine maintenance, don’t hesitate to contact us. We’re here to help you every step of the way.!

Red Rock Mechanical, LLC serves Northwest Vermont & Northeast New York. Contact us for all your emergency plumbing needs. 

Comments are closed.